|Making a Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. When placing a pre-order, a 10% non-refundable, non-transferable deposit is required at the time the order is placed, with the remaining balance due when we receive the merchandise from the manufacturer.
You can also place an order by phone, mail, or fax.
Mail: Imperial Train Co., 450 Penn-Lincoln Drive, Imperial PA 15126
Shipping And Handling
Actual UPS shipping and insurance costs are added to all orders.
When payment is received by money order or credit card, we usually ship same day or next day via UPS Ground Service. When paying by check, shipments are held for seven days.
7% Sales Tax is required for residents of Pennsylvania (6% State Sales Tax plus 1% Allegheny County Sales Tax.) Orders from out of state are tax exempt, so be sure to click the exempt box if placing an order on-line.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We accept payment by check, money order, Mastercard, Visa, and Discover Card.